Talking with Patrons about Books

What do you say when someone asks you for a good read? A practical course to get you more comfortable with starting book conversations and more confident in making reading suggestions.  You don’t have to be a big reader yourself, or have lots of book knowledge; it’s all about learning to listen and using your patrons as a creative resource.

Even though I have always talked with readers and encouraged them to tell me about their reading journey, I now have an arsenal of new questions to ask that I hadn’t thought of myself. Also I look at the way we display books differently now.

Ruth Adams Ballarat Libraries Australia

Talking with readers made easy worked well for me. Being able to log on when time allowed was very useful. I am keen to revise the course once our restructure has taken place and share ideas from it with the team. I look forward to signing up for future Opening the Book courses. 

Alison Norris-Baber Carterton Library New Zealand

After taking this course, I am now equipped with more conversational tools so that I don’t feel like I have to know about all the books in the library.

Gillian Ross East Renfrewshire Culture & Leisure UK

Part 1: Who wants to talk?

Part 1: Who wants to talk?
What you will be doing
Your role in the library
The value of the library service
What do readers want?
Approaching patrons
Conversation openers
Practice with a colleague
Practical work

Part 2: Got any good books?

Part 2: Got any good books?
Making suggestions
Likes and dislikes
Reading grooves
I’m looking for a good read
Knowing what’s available
Judging the cover
Reading cover clues
Handselling
Moving into non-fiction
Hunting the experience

Part 3: Where and when to talk

Part 3: Where and when to talk
Being comfortable, feeling safe
Finding places to talk in the library
Listening well
Writing it down
Building a routine
Finding opportunities at events
Visiting a book group

Part 4: Sharing what readers say

Part 4: Sharing what readers say
Spreading the words
Starting a buzz in the library
Be a reading activist
Measuring the impact you have
The quiz
Self-assessment
Thank you
More Opening the Book courses
Credits

$90.00

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For librarians, library associates, library technicians
Time:
4 hours online plus time to test out the ideas. Start and stop as you like.
Assessment:
The learner completes self-assessment exercises online.

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Which course is right for me?

Contact Fiona Edwards on fiona@openingthebook.com

$90.00