Course contents
Part 1: The Welcome

What you will be doing | |
Your role in the library | |
Making a difference | |
Customer radar | |
First impressions | |
De-cluttering | |
Practical work |
Part 2: The Wow Factor

Making the most of your library | |
The space worth thousands | |
Create a showcase | |
Picking books for a showcase | |
Rapid display skills | |
Practical work |
Part 3: The Workaday

Bringing the library alive | |
Offering helpful information | |
What is merchandising? | |
Merchandising coffee table books | |
Practical work |
Part 4: The Win

Build a routine | |
It’s a win | |
Revision | |
The quiz | |
Self-assessment | |
Thank you | |
Credits |
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