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Putting readers first

Adapted to take at home

Understanding what readers need and how they choose is the basis for a fresh approach to connecting with your customers. These ideas have been tried and tested in hundreds of libraries and they are easy to implement anywhere. Full of free downloads and great ideas for displays, promotions and helping readers choose, we guarantee this course will give you a new enthusiasm for your job.

Was £50.00

£40.00 per place

Pay by invoice or by Paypal, credit or debit card.

Entry level course


5 hours online plus time to test out the ideas.


The learner completes self-assessment exercises online and posts contributions to the discussion board which is mediated by Opening the Book.

Course contents

Week 1: Starting with readers

Week 1: Starting with readers
What you will be doing
Why putting readers first is important
What kind of reader are you?
Powerful messages
Readers want an experience not a book
Locating the books
Reading a book cover
Spot the experience
Practical work: who is taking what

Week 2 Helping readers choose

Week 2 Helping readers choose
The problem with choice
Seekers and browsers
Reading suggestions
Reading prejudices
Building confidence
Most people never ask
A different approach to book display
Practical work: download and print materials
Practical work: create a display

Week 3 Bringing readers together

Week 3 Bringing readers together
What is reading?
Readers like you and unlike you
Readers are a resource
Reader to reader
Making connections
Building a library community
Practical work: secret messages

Week 4 Celebrating reading

Week 4  Celebrating reading
Your role in your reading community
A different way of working
Making the most of the course
Practical work: what changes will you make?
Thank you


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