Understanding what readers need and how they choose is the basis for a fresh approach to connecting with your patrons. Use these new ideas alongside your traditional RA to reach a wider range of patrons. Full of beautifully designed free downloads to support RA in the library and on social media, we guarantee this course will give you a new enthusiasm for your job.
For library associates and technicians
4 hours online plus 4 hours applying learning in the library. Start and stop as you like.
Every learner receives individual feedback from an Opening the Book assessor to pass the course.