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Engaging with readers

A course to help staff create a buzz in the library through deeper engagement with readers. Learners will develop an understanding of why people read and how to help customers find the experiences they are looking for across fiction, non-fiction and very different ages and tastes. Get readers recommending to each other with our attractive print downloads. Plus there’s a great project to use what readers say to boost the popularity of the library.


Was £95.00

£80.00 per place

Pay by invoice or by Paypal, credit or debit card.

For library assistants and librarians

3 hours online plus 4 hours applying learning in the library. Start and stop as you like.

Every learner receives individual feedback from an Opening the Book assessor to pass the course.

Course contents


Taking time for the course
How to use the course
Learning from others
How your work is assessed

Part 1: Your job and your readers

Part 1: Your job and your readers
The balancing act
What is your job really like?
The power of reading
Comfort reading
Challenging reading
Sharing reading
Book of the Day

Part 2: What kind of reader are you?

Part 2: What kind of reader are you?
Your reading life
Talking to readers
Reading prejudices
What is a good read?

Part 3: Reading covers

Part 3: Reading covers
Decoding cover clues
Age appeal
Cover information
Loves and hates
Readers' recommendations
Opening up genre

Part 4: Reader-friendly libraries

Part 4: Reader-friendly libraries
Getting it right for readers
A warm welcome
An active service
Being safe, being approachable
Reading conversations
Approaching readers
Getting the best interview
Quoting what people say
Record your results
Using what you learn
Ask for your assessment


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